Zasha Ochoa Certified Expanded Functions Dental Assistant (EFDA)
Hello! I’m Zasha Ochoa, a certified Expanded Functions Dental Assistant (EFDA) and proud graduate of Smart Dental Assistant School. I’ve completed all board examinations and gained hands-on clinical experience at Palms Dental Care in Lake Worth, FL, where I assisted in chair-side procedures, dental radiology, intraoral imaging, sterilization, and infection control.
In addition to my EFDA certification, I am currently earning my Associate of Arts in Health Science Pathway at Palm Beach State College, further expanding my knowledge of health sciences and commitment to continuous learning in the dental field.
My background also includes strong customer service, leadership, and administrative experience through previous roles such as Shift Leader at Plato’s Closet and Private Violin Teacher. These positions enhanced my communication, organization, and multitasking abilities, skills that help me connect with patients and work efficiently within a dental team.
I’m compassionate, dependable, and dedicated to making every patient feel comfortable and cared for. I take pride in my professionalism and am eager to contribute my enthusiasm, technical training, and work ethic to a dental practice that values quality care and teamwork.
I am currently seeking a part-time or full-time employment where I can contribute to a professional, patient-focused dental team. I would love the opportunity to discuss how I can bring value to your team. Please feel free to connect or contact me to schedule an interview!
Experience
2025 | Expanded Functions Dental Assistant (Externship)
Palms Dental Care | Lake Worth, FL
As an Expanded Functions Dental Assistant at Palms Dental Care, I completed 60 hours of hands-on clinical training under the supervision of experienced dental professionals. I supported a range of restorative, preventive, and cosmetic dental procedures while maintaining a strong focus on patient care, chairside efficiency, and clinical precision. I actively contributed to maintaining sterilization protocols, patient education, and documentation accuracy, ensuring the highest standards of safety and service.
Key Role Duties:
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Chairside Assistance & Clinical Support: Prepared instruments and materials for procedures, assisted dentists during restorative and preventive treatments, and ensured optimal patient comfort throughout each visit.
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Radiology & Imaging: Operated intraoral cameras and scanners to capture diagnostic images while adhering to safety standards and radiographic protocols.
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Sterilization & Infection Control: Followed strict sterilization procedures for instruments, equipment, and operatory areas to ensure compliance with OSHA and HIPAA regulations.
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Patient Education & Communication: Explained post-operative instructions and preventive oral hygiene techniques to enhance patient understanding and satisfaction.
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Documentation & Record Management: Maintained accurate and detailed patient charts, treatment notes, and digital records using dental software systems.
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Team Collaboration: Worked closely with dentists, hygienists, and front-office staff to ensure smooth patient flow and efficient scheduling.
Key Achievements:
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Successfully assisted in over 60 hours of live clinical procedures, demonstrating professionalism and adaptability in a fast-paced environment.
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Recognized by supervising staff for strong chairside manner and attention to detail during restorative and radiographic procedures.
2024 - Present | Shift Leader
Plato's Closet | Wellington, FL
As a Shift Leader, I oversee daily store operations, manage team productivity, and ensure an exceptional customer experience. My leadership role has strengthened my organizational, multitasking, and problem-solving abilities, while developing a professional approach to customer service and teamwork skills that translate seamlessly into a dental office environment.
Key Role Duties:
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Team Leadership & Supervision: Coordinated workflow, delegated tasks, and provided guidance to team members to ensure operational efficiency.
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Customer Service Excellence: Delivered high-quality service, addressed customer inquiries, and resolved issues with professionalism and empathy.
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Cash Management: Managed registers, processed transactions and returns, and ensured accurate end-of-day balancing.
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Inventory & Merchandising: Oversaw inventory restocking, tagging, and product displays to maintain a clean and organized store environment.
Key Achievements:
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Promoted to leadership role within months of employment for demonstrating initiative, reliability, and strong interpersonal skills.
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Maintained consistent store performance and positive customer feedback during independently managed shifts.
2022 - 2024 | Private Violin Teacher
Self-Employed | Boynton Beach, FL
As a private violin instructor, I teach preschool and elementary-aged students, combining creativity with structured learning techniques. This role has refined my communication, organization, and teaching skills, qualities that complement patient care and education in the dental field.
Key Role Duties:
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Lesson Development & Instruction: Designed and delivered individualized lesson plans tailored to each student’s pace, goals, and skill level.
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Scheduling & Administration: Managed lesson scheduling, invoicing, and client communication to ensure smooth operations and customer satisfaction.
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Student Engagement & Progress Tracking: Monitored student growth, provided constructive feedback, and maintained open communication with parents.
Key Achievements:
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Developed long-term client relationships through engaging and personalized instruction.
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Built a strong local reputation for professionalism, reliability, and positive mentorship.
Certifications
EFDA Certificate
Through the EFDA program, I developed hands-on skills in chair-side assisting, restorative procedures, coronal polishing, dental materials handling, and removal of excess cement. I learned how to prepare treatment areas, assist during procedures, and ensure patient comfort and safety while following proper infection control standards.
Dental Radiology
I received in-depth training in taking and processing dental X-rays safely and effectively. I learned radiographic techniques, radiation safety protocols, and image evaluation to help dentists diagnose oral health conditions with accuracy and confidence.
Intraoral Imaging
In this certification, I gained proficiency in capturing detailed intraoral photographs to assist in diagnosis, treatment planning, and patient education. I learned proper camera techniques, lighting control, and patient positioning to produce clear, high-quality images.
OSHA and HIPAA Compliance
This certification provided me with a thorough understanding of workplace safety and patient privacy regulations. I learned OSHA standards for infection control, hazard communication, and dental operatory safety, along with HIPAA policies for safeguarding patient information and maintaining confidentiality.
BLS + CPR + AED
I completed training in Basic Life Support (BLS), including CPR and the use of an Automated External Defibrillator (AED). I learned how to respond effectively in medical emergencies, perform high-quality chest compressions, and assist in life-saving situations with confidence and composure.
Intraoral Scanner
I trained in using digital intraoral scanners to capture precise 3D images of patients’ teeth and gums. I learned scanning protocols, data management, and how to support digital impressions for crowns, aligners, and restorations, enhancing patient comfort and workflow efficiency.
Adobe Illustrator
Through this certification, I gained skills in creating professional digital graphics and visual materials using Adobe Illustrator. I learned vector design, layout composition, and creative problem-solving, valuable for marketing materials, presentations, and educational visuals.
Adobe Photoshop
I developed technical proficiency in photo editing, retouching, and digital design with Adobe Photoshop. I learned how to enhance images, manage layers, and design professional visuals for use in business branding, marketing, and creative projects.
Entrepreneurship and
Small Business
This certification strengthened my understanding of business principles, financial management, and marketing. I learned how to manage operations, build client relationships, and promote services effectively, skills that enhance her professional versatility and potential for future leadership in the dental field.
Clinical Training & Competencies
I was trained and certified in a full range of clinical and preventive dental assisting procedures. My competencies reflect a strong foundation in restorative care, infection control, and patient communication, ensuring safe, efficient, and compassionate dental experiences.
RESTORATIVE PROCEDURES
Cementation of Temporary Crown
and Bridge
I was trained to seat and cement temporary crowns and bridges, ensuring proper fit, occlusion, and patient comfort while maintaining procedural accuracy.
Placement and Removal of Matrix Bands & Wedges
I learned to place and remove matrix systems for restorative procedures, ensuring proper tooth contour and contact during composite placement.
Placement of Intermediate Restorative Material (IRM)
I was trained to mix and place IRM for temporary restorations, protecting prepared teeth and maintaining occlusal stability between appointments.
Removal of
Excess Cement
I was trained to safely and efficiently remove excess cement from crowns and bridges using hand instruments, maintaining restoration integrity and patient comfort.
PREVENTIVE CARE AND PATIENT COMFORT
Application of Sealants
I gained experience in applying dental sealants to protect occlusal surfaces from decay. Training included tooth isolation, etching, and curing techniques to ensure long-lasting adhesion and effectiveness.
Application of
Topical Anesthetic
I learned to apply topical anesthetics to prepare patients for procedures comfortably, understanding dosage, placement, and patient safety protocols.
Application of
Topical Fluoride
I received instruction in the correct application of fluoride treatments using trays and varnish to strengthen enamel and prevent decay.
Coronal Polish
I performed coronal polishing using a slow-speed hand piece to remove plaque and stains from enamel surfaces, enhancing esthetics and preparing teeth for sealants and fluoride applications.
Placing and Removal of Periodontal Dressing
I was trained to apply and remove periodontal dressings following surgical procedures, ensuring tissue protection and patient comfort during healing.
Removal of Sutures
I was trained to remove sutures post-surgically, observing healing tissue carefully and ensuring the procedure was performed gently and aseptically.
RADIOLOGY AND TECHNOLOGY
Dental Radiology
I gained hands-on experience taking digital and traditional dental X-rays, mastering radiation safety, patient positioning, and image evaluation to assist in accurate diagnosis.
Intraoral Camera
I developed skills in capturing detailed intraoral images to assist with diagnosis, treatment planning, and patient education, improving communication and case acceptance.
Intraoral Scanner
I trained to use digital scanning technology for precise 3D imaging of teeth and soft tissue, replacing traditional impressions for improved accuracy and patient comfort.
Dentrix Software
I learned to use Dentrix dental software for patient charting, treatment planning, scheduling, and digital documentation, supporting efficient office operations.
CLINICAL LABORATORY SKILLS
Alginate Impressions
I trained in taking precise alginate impressions for diagnostic study models, mouth guards, and custom trays. I learned proper mixing, tray selection, and patient positioning to ensure comfort and accuracy.
Pouring and Trimming
Study Models
I mastered the technique of pouring alginate impressions with dental stone and trimming study models to diagnostic standards for case presentation and lab use.
Fabrication of
Bleaching Trays
I trained in creating custom bleaching trays by pouring models, trimming them, and vacuum-forming materials to ensure an accurate and comfortable fit for patients.
OPERATORY PREPARATION AND CHAIRSIDE EFFICIENCY
Infection Control
and Sterilization
I gained hands-on experience to followed OSHA-compliant sterilization procedures for instruments, equipment, and treatment areas.
Placement of Gingival Retraction Cord
I received training in safely placing gingival retraction cord to expose margins for impressions or restorations while maintaining patient comfort and tissue health.
Placement of
Rubber Dams
She learned proper placement and removal of rubber dams for isolation during procedures, maintaining moisture control and a clean working field.
Placement and Removal of Ligature and Spacers
I gained hands-on experience assisting with orthodontic procedures by placing and removing ligature ties and spacers to prepare for banding.
Certifications
Personal Skills
Adaptability
Quick to adjust and learn in fast-paced clinical settings, thriving in dynamic dental environments.
Coachability and Willingness to Learn
Highly receptive to feedback and eager to grow; quickly absorbs new techniques, technologies, and office protocols.
Compassionate Patient Care
Genuinely patient-focused, dedicated to helping individuals feel comfortable, supported, and at ease during dental visits.
Confidentiality and
HIPAA Awareness
Understands the importance of patient privacy and maintains strict confidentiality with all patient records and conversations.
Critical Thinking
Able to assess situations quickly, follow clinical cues, and make appropriate decisions under supervision.
Customer-Centric Mindset
Committed to delivering excellent service, anticipating patient needs, and ensuring a positive office experience.
Detail-Oriented
Careful and precise with clinical tasks, documentation, and infection control to ensure accuracy and safety.
Emotional Intelligence
Maintains empathy, patience, and composure, even with anxious patients or in high-stress clinical moments.
Positive Attitude
and Reliability
Consistently dependable, punctual, and professional, contributing to a supportive and uplifting workplace atmosphere.
Professional Communication
Communicates clearly and respectfully with patients, parents, dentists, hygienists, and staff to support smooth workflow.
Team Collaboration
Works well with dental teams, supporting colleagues and contributing to a positive, cooperative work environment.
Technology Proficiency
Comfortable with digital tools including dental software (Dentrix), intraoral scanners, imaging systems, and modern office technology.
Time Management & Task Prioritization
Efficient at organizing tasks, preparing operatories, and managing responsibilities to keep patient flow running smoothly.
Get in Touch
For inquiries or to explore how my skills can benefit your practice, feel free to reach out. I am dedicated to making a positive impact in the dental field.
Connect with Me